Built for Vince at Mike Murphy Furniture Removals
A front desk that answers every enquiry in seconds, day or night.
It knows Mike Murphy's services, areas and prices you have published. It takes the move details, books the survey and hands your Sales team a complete card. Try it below. Use made-up details.
Talk to it
Ring it from your browser, the way a customer would ring the office after hours.
To confirm: demo agent being connectedChat with it
The same desk, on the website chat, answering in seconds.
To confirm: demo agent being connectedTry saying: I'm moving a 3 bedroom house from Fremantle to Canning Vale at the end of the month. Can someone come and look?
What it does for Mike Murphy
- Answers in about 8 seconds, 24/7Phone, website, Facebook, Instagram or WhatsApp. No enquiry waits for the office to open.
- Hands Sales the full detailsFrom, to, date, size, access and contact, ready to quote. Nobody rings the customer back to ask again.
- Books the surveyIn-home, video or self-survey, straight into your calendar, with a text confirmation to the customer.
- Follows up the quiet onesQuotes that go cold get a polite nudge, so jobs are not lost to whoever replied first.
- Briefs the Owner every morningWhat came in overnight, what is booked and what is owed, in one message before the trucks roll.
- Fits how you already workYour prices, your areas, your rules. It hands over to a person whenever a customer asks for one.
What Vince would see at 7 am
The morning brief. Sample numbers below, to show the shape of it.
Overnight
- 4 new enquiries, all answered within seconds
- 2 surveys booked: one in-home, one video
- 1 self-survey list in, ready to price
Today
- 3 moves on the board, crews confirmed
- 2 quotes sent last week with no reply: nudges go out at 9 am
Money
- 1 deposit overdue by 3 days
It is already working for a mover
Within 22 hours of going live, Asian Tigers Philippines' new system found a US$9,350 lead its own Sales team never knew existed.
- Every new enquiry answered in about 8 seconds, 24/7.
- Surveys booked and the schedule set without anyone touching the phone.
- 386 leads so far, all in one sales system.
Full case study available on request.
Want this on Mike Murphy's phone line and website?
Reply to my email, or write to dwad@gaps2gains.com. I am Dwad Lane, and I build these for removalists.